Solutions / IT & managed service providers
Build the infrastructure behind the services you deliver to clients. Bring workloads, locations and support responsibilities into one considered deployment plan.
Discuss your client environmentsFrom requirement to deployment
Start with the application, access model and recovery needs of each environment. Select virtual or dedicated resources around those requirements, and identify where isolation or a separate physical boundary matters.
Document who patches the operating system, manages credentials, watches the application and requests changes. An agreed handover gives your service team the information it needs to support what was deployed.
Identify who contracts for the service, who controls the workload and who may authorise changes. Where you resell or allocate infrastructure, equivalent acceptable-use, verification and lawful-cooperation requirements must reach the relevant customer.
The first conversation
Management tasks, access permissions and client-data processing roles are defined for the actual service.
Discuss your client environmentsApplications, locations and any required separation between clients.
Your management scope and the work you want included from 3NT.
Backup ownership, restore priorities and acceptable interruption.