Legal & law enforcement
Legal process, preservation and emergency authority requests. Read the LEA guidelines →
legal@3nt.com ↗Legal & trust
Trust, in
plain sight.
The agreements behind the service. The safeguards around your information. The routes for raising a concern. Find the detail you need here.
Terms & Conditions
How orders are agreed, services supplied and responsibilities allocated.
Acceptable Use Policy
Clear limits on misuse, with a proportionate process for investigation and remediation.
Customer Verification Policy
Risk-based checks, limited to what the situation reasonably requires.
AML & Sanctions Statement
How applicable financial-crime restrictions relate to an infrastructure service.
Refund & Cancellation Policy
A clear distinction between payment for supplied services and a lawful deduction.
Privacy Policy
What we use, why we use it and how you can exercise your rights.
Cookies Notice
A small, functional website footprint.
Legal & Abuse Guidelines
Report misuse, protect confidential information and reach the right team.
Data Processing Addendum
Proposed terms for personal data processed on a customer’s instructions.
Law Enforcement Guidelines
A practical guide for competent authorities requesting preservation, records or urgent assistance from 3NT.
Reseller & Hosting Provider Policy
The responsibilities that follow the infrastructure through every layer of resale.
Downstream Customer Verification Standard
Risk-based verification that continues through resellers, providers and customer-controlled services.
Need a human?
Choose the right route.
Confidential reports
Security concerns and reports that need internal review.
security@3nt.com ↗Ordinary abuse email
Reports and sender details are automatically forwarded to the customer. Use security@3nt.com for confidential information.
abuse@3nt.com ↗